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Over a quarter of US travelers have arrived to find no rental car

Written by  Tuesday, 07 July 2015 00:00

Rental car desk38% admit to booking the cheapest rental car available

Over one in four (26%) US car renters have arrived to collect a rental car only to be told that none were available, according to a new survey by YouGov.

This is despite that fact that almost half of renters (48%) normally plan ahead and book their rental car as soon as they know they need it.

The YouGov survey, which was commissioned by Insuremyrentalcar.com, a new specialist provider of CDW/LDW insurance, also found out that:

  • Almost one in ten (9%) tend to hire a better car than the one they drive
  • 38% book the cheapest car available (of the size they needed)
  • And 15% have been given a car with a lower spec to the one ordered

"Arriving with your family in tow after a journey to find you have no rental car is not a situation anyone would wish to be in, but incredibly it's happened to one in four of us," said Ernesto Suarez, CEO and founder of Insuremyrentalcar.com. "We still recommend that people plan in advance with rental car bookings as big savings can be made rather than paying on the day."

Insuremyrentalcar.com offers CDW / LDW from only $7.50 per day, $17.50 per trip, or $93.99 for an annual policy. Its policies offer LDW coverage of up to $100,000*; can be purchased from six months to one day in advance; cover rental car use at home and overseas; and are available for purchase by residents of 46 US States**. 

* The actual level of cover may vary by state and product selection. Please check the Insuremyrentalcar.com website for full details.

**Not currently available for residents in Alaska, Florida, Hawaii, Massachusetts and Vermont.

For more information please contact Frances Knox This email address is being protected from spambots. You need JavaScript enabled to view it. . Full data is available on request.

All figures, unless otherwise stated, are from YouGov. Total sample size was 2,358 adults, 1,372 of which have rented a car. Fieldwork was undertaken between May 28 – June 1, 2015. The survey was carried out online. The figures have been weighted and are representative of all US adults (aged 18+).


Launched in January 2014, Insure My Rental Car offers competitively priced Loss Damage Waiver cover for US travelers renting vehicles and aims to make it easier for drivers to understand their options and save money.

Insuremyrentalcar.com was created specifically for US residents renting within the USA and overseas but also caters to Non-US residents traveling inbound to the USA.

For more information please visit www.insuremyrentalcar.com.